Service Disruption: Octotel Grabouw | 4 March 2026 - Incident details - Net Notices

Service Disruption: Octotel Grabouw | 4 March 2026

Resolved

Partial outage 30 %

Started 7 months agoMarch 04, 2026Lasted 24 hours 31 minutesMarch 04, 20265:28 AMMarch 05, 20265:59 AMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
March 05, 2026 at 5:59 AMUTC
Resolved
March 05, 2026 at 5:59 AMUTC
We are observing Octotel services for Grabouw have restored and are testing stable.
We anticipate no further service disruptions.
Update
March 04, 2026 at 6:59 AMUTC
Update
March 04, 2026 at 6:59 AMUTC
Octotel's vendor technicians are currently testing at site.
No ETR is available as yet.
Kindly await further updates.
Investigating
March 04, 2026 at 5:28 AMUTC
Investigating
March 04, 2026 at 5:28 AMUTC
Dear RSAWEB Customer,
Octotel engineers are observing a link failure and have dispatched technicians to investigate further.
Technicians remain en route to remote site to conduct further investigations
No ETR is available as yet. Kindly await further updates.