RSAWEB Consumer Notices - Service Disruption: Octotel Grabouw | 4 March 2026 – Incident details

All systems operational

Service Disruption: Octotel Grabouw | 4 March 2026

Resolved
Partial outage 30 %
Started 9 days agoLasted 1 day

Affected

Fibre To The Home

Partial outage from 5:28 AM to 5:59 AM

Octotel

Partial outage from 5:28 AM to 5:59 AM

Updates
  • Resolved
    Resolved

    We are observing Octotel services for Grabouw have restored and are testing stable.

    We anticipate no further service disruptions.

  • Update
    Update

    Octotel's vendor technicians are currently testing at site.

    No ETR is available as yet.

    Kindly await further updates.

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    Octotel engineers are observing a link failure and have dispatched technicians to investigate further.

    Technicians remain en route to remote site to conduct further investigations

    No ETR is available as yet. Kindly await further updates.