RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption Octotel Kuilsriver | 03 August 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption Octotel Kuilsriver | 03 August 2026

Resolved
Partial outage
Started 13 days agoLasted about 15 hours

Affected

Fibre To The Home

Partial outage from 12:35 PM to 1:07 PM, Operational from 1:07 PM to 4:58 PM, Partial outage from 4:58 PM to 5:15 PM, Operational from 5:15 PM to 3:49 AM

Octotel

Partial outage from 12:35 PM to 1:07 PM, Operational from 1:07 PM to 4:58 PM, Partial outage from 4:58 PM to 5:15 PM, Operational from 5:15 PM to 3:49 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    We are observing all services are stable in the Kuilsriver and surrounding areas

    Thank you for your patience

  • Identified
    UTC
    Identified

    Dear Rsaweb Customer

    Ocotel engineers continue to work on restoring connectivity for the affected customers in Kuilsriver and surrounding area.

    Kindly await further updates

  • Update
    UTC
    Update

    Dear RSAWEB Customer

    Octotel engineers have been dispatched and is currently en-route to the Kuils River node site.

    Kindly await further updates.

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting connectivity services in Kuils River.

    Octotel Engineers are investigating

    Kindly await further updates