Net Notices

Monitoring
February 16, 2026 at 6:31 PM
Monitoring
February 16, 2026 at 6:31 PM
Services in the Plettenberg Bay, Knysna, George, Klein Brak River, and Sedgefield areas have been temporary restored with traffic rerouted via an alternate path to restore connectivity. Customers may still experience slower speeds until repairs are fully completed.
Technicians are continuing repair work on the Grabouw Outage.
Investigating
February 16, 2026 at 2:09 PM
Investigating
February 16, 2026 at 2:09 PM
Dear RSAWEB Customer
We are observing an issue affecting services at the Plett, Knysna, George, Grabouw, Kleinbrak and Sedgefield aggregation areas
Octotel Engineers are currently investigating.
Kindly await further updates.
Regards,

Scheduled Maintenance | FTTx | CPT | 19 February 2026

Scheduled for February 19, 2026 at 1:00 AM – 3:00 AM about 2 hours

Planned
February 19, 2026 at 1:00 AM
Planned
February 19, 2026 at 1:00 AM
Dear RSAWEB Customer,
RSAWEB Engineers will be performing pro-active firmware maintenance to improve the resilience of the network at selected nodes across our core network.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 19/02/2026 03:00 SAST
Planned End date/Time: 19/02/2026 05:00 SAST
Maintenance Window: 2 hour
Expected Impact: High
Impact:
RSAWEB Customers with FTTx services in CPT that terminate on the affected BNG device can expect intermittent to no connectivity for the duration of the maintenance window for services connecting to this device.
Our support teams are available on 087 470 0000 or log a ticket via our Support Portal.
Regards,
RSAWEB Support Team

Scheduled Firmware Maintenance : FTTx, CPT & JHB | 24 February 2026

Scheduled for February 24, 2026 at 1:00 AM – 3:00 AM about 2 hours

Planned
February 24, 2026 at 1:00 AM
Planned
February 24, 2026 at 1:00 AM
Dear RSAWEB Customer,
RSAWEB engineers will be conducting scheduled firmware maintenance on in CPT and JHB to increase capacity and improve the resilience of the network.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 24/02/2026 03:00 SAST
Planned End date/Time: 24/02/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services:
JHB FTTx
- Evotel
- Frogfoot
- Link Africa
- Vumatel
- NetX
- OpenFibre
- MFN
CPT FTTx
- Octotel
  Gugulethu
  Green point
  Blouberg
  Mutual Heights
  Rondebosch
  Lakeside
  Melkbos
  Bree Street
  Bellville
  Athlone
  Plettenberg Bay
  Ruyterwacht
  Knysna
  Sedgefield
Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window
Our support teams are available on 087 470 0000 or log a ticket via our Support Portal.
Regards,
RSAWEB Support Team

Scheduled Maintenance | Octotel CPT FTTx | 26 February 2026

Scheduled for February 26, 2026 at 1:00 AM – 3:00 AM about 2 hours

Planned
February 26, 2026 at 1:00 AM
Planned
February 26, 2026 at 1:00 AM
Dear RSAWEB Customer,
RSAWEB engineers will be conducting scheduled maintenance on Octotel FTTx services in CPT to increase capacity and improve the resilience of the network.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 26/02/2026 03:00 SAST
Planned End date/Time: 26/02/2026 05:00 SAST
Maintenance Window: 2 hour(s)
Expected Impact: High
Affected Services:
- Octotel Kleinbrak
- Octotel George
- Octotel Wellington
- Octotel Sea Point
- Octotel Cape Gate
- Octotel Strand
- Octotel Athlone
- Octotel Kensington
- Octotel Bredasdorp
- Octotel Moorreesburg
Impact:
Customers can expect intermittent to no connectivity for the duration of the maintenance window
Our support teams are available on 087 470 0000 or log a ticket via our Support Portal.
Regards,
RSAWEB Support Team

Major outage

Operational

Operational

Major outage

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