RSAWEB Network Notice | Service Disruption - Octotel Grabouw | 6 June 2025 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption - Octotel Grabouw | 6 June 2025

Resolved

Partial outage

Started about 1 year agoJune 06, 2025Lasted about 21 hoursJune 06, 20259:49 AMJune 07, 20257:10 AMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
June 07, 2025 at 7:10 AMUTC
Resolved
June 07, 2025 at 7:10 AMUTC
We are observing Octotel services in Grabouw have restored and are testing stable.
We anticipate no further service disruptions.
Monitoring
June 06, 2025 at 1:36 PMUTC
Monitoring
June 06, 2025 at 1:36 PMUTC
RSAWEB Network Notice Update

Octotel are observing services being restored in the Grabouw area

Engineers continue to monitor for stability

Further updates to follow.
Update
June 06, 2025 at 10:22 AMUTC
Update
June 06, 2025 at 10:22 AMUTC
Octotel's Partner provider engineers continue to investigate the issue affecting customers in Grabouw.
Kindly await further updates.
Investigating
June 06, 2025 at 9:49 AMUTC
Investigating
June 06, 2025 at 9:49 AMUTC
Dear RSAWEB Customer,
We are observing an issue affecting Octotel services in the Grabouw. Octotel Engineers are currently investigating.
Kindly await further updates.