RSAWEB Network Notice | Service Disruption - Octotel Grabouw | 6 June 2025 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption - Octotel Grabouw | 6 June 2025

Resolved

Partial outage

Started about 1 year agoLasted about 21 hours

Affected

Fibre To The Home

Octotel

Updates

Resolved
June 07, 2025 at 7:10 AM
Resolved
June 07, 2025 at 7:10 AM
We are observing Octotel services in Grabouw have restored and are testing stable.
We anticipate no further service disruptions.
Monitoring
June 06, 2025 at 1:36 PM
Monitoring
June 06, 2025 at 1:36 PM
RSAWEB Network Notice Update

Octotel are observing services being restored in the Grabouw area

Engineers continue to monitor for stability

Further updates to follow.
Update
June 06, 2025 at 10:22 AM
Update
June 06, 2025 at 10:22 AM
Octotel's Partner provider engineers continue to investigate the issue affecting customers in Grabouw.
Kindly await further updates.
Investigating
June 06, 2025 at 9:49 AM
Investigating
June 06, 2025 at 9:49 AM
Dear RSAWEB Customer,
We are observing an issue affecting Octotel services in the Grabouw. Octotel Engineers are currently investigating.
Kindly await further updates.