RSAWEB Network Notice | Service Disruption : Octotel Athlone | 19 September 2025 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption : Octotel Athlone | 19 September 2025

Resolved

Partial outage

Started 11 months agoSeptember 19, 2025Lasted about 6 hoursSeptember 19, 202511:21 AM5:47 PMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
September 19, 2025 at 5:47 PMUTC
Resolved
September 19, 2025 at 5:47 PMUTC
Dear RSA Web Customer,
Octotel engineers have completed the fibre repair works.
Kindly reboot your ONT and routers and retest the connection.
Thank you for your patience during this time.
Identified
September 19, 2025 at 1:30 PMUTC
Identified
September 19, 2025 at 1:30 PMUTC
RSAWEB Network Notice Update

Octotel engineers have begun fibre resplicing efforts to restore connectivity for the affected customers.

Estimated Time to Restore (ETR): Approximately +-4 hours

Further updates to follow
Investigating
September 19, 2025 at 11:21 AMUTC
Investigating
September 19, 2025 at 11:21 AMUTC
Dear RSAWEB Customer,

We are observing an issue affecting certain Octotel customers in the Athlone area. Octotel Technicians are currently investigating.

Kindly await further updates.