RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Grabouw | 04 February 2026 - Octotel Services – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption: Grabouw | 04 February 2026 - Octotel Services

Resolved
Partial outage 30 %
Started 6 months agoLasted about 17 hours

Affected

Fibre To The Home

Partial outage from 12:25 PM to 5:12 AM

Octotel

Partial outage from 12:25 PM to 5:12 AM

Updates
  • Resolved
    UTC
    Resolved

    We are observing Octotel services in Grabouw to have restored

    We do not expect any further service disruptions.

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer

    Octotel engineers have restored all services in the Grabouw and surrounding areas.

    Engineers will continue to monitor the network to ensure ongoing stability.

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer, We are observing an issue affecting Octotel services in Grabouw.

    Octotel Engineers are currently investigating.

    Kindly await further updates.