RSAWEB Consumer Notices - Status Page

Experiencing partial outage

VoIP/Voice services - Customer VoIP services isn't accessible at the moment (automated)
  • Investigating
    Investigating

    VoIP/Voice services - Customer VoIP services cannot be accessed at the moment. This incident was created by an automated monitoring service.

Fibre To The Home - MetroFibre isn't accessible at the moment (automated)
  • Investigating
    Investigating

    Fibre To The Home - MetroFibre cannot be accessed at the moment. This incident was created by an automated monitoring service.

Core RSAWEB Systems - RSAWEB website - https://www.rsaweb.co.za isn't accessible at the moment (automated)
  • Investigating
    Investigating

    Core RSAWEB Systems - RSAWEB website - https://www.rsaweb.co.za cannot be accessed at the moment. This incident was created by an automated monitoring service.

Fibre To The Home - FrogAir isn't accessible at the moment (automated)
  • Investigating
    Investigating

    Fibre To The Home - FrogAir cannot be accessed at the moment. This incident was created by an automated monitoring service.

Fibre To The Home - Openserve Web Connect isn't accessible at the moment (automated)
  • Investigating
    Investigating

    Fibre To The Home - Openserve Web Connect cannot be accessed at the moment. This incident was created by an automated monitoring service.

Scheduled Routine Firmware Maintenance : CPT, JHB, KZN | 5 March 2026
Scheduled for March 05, 2026 at 1:00 AM – 3:00 AM about 2 hours
  • Planned
    March 05, 2026 at 1:00 AM
    Planned
    March 05, 2026 at 1:00 AM

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting scheduled routine firmware maintenance on core infrastructure on FTTx and Consumer FLTE to increase capacity and improve the resilience of the network as part of our routine upgrade cycle to keep devices up-to-date and secure.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 05/03/2026 03:00 SAST
    Planned End date/Time: 05/03/2026 05:00 SAST
    Maintenance Window: 2 hour(s)
    Expected Impact: Medium
    Affected Services:

    • MTN Fixed LTE

    FTTx Services on FNOs

    • Lightstruck

    • CCC

    • Thinkspeed

    • Zoom

    • Cybersmart

    • Frogfoot CPT

    • FibreGeeks

    • NetX

    • Evotel

      • Riebeeckstad

      • Welkom

      • Rustenburg

    • Vumatel

      • CPT

      • KZN

      • JHB

    • Octotel FTTx

      • Gugulethu

      • Plett

      • Ruyterwacht

      • Wellington

      • Blouberg

      • Melkbos

      • Rondebosch

      • Strand

      • Athlone

      • Vredehoek

      • Lakeside

      • Sea Point

      • Kensington

    Impact:
    Customers can expect intermittent to no connectivity for the duration of the maintenance window.

    Our support teams are available on 087 470 0000 or log a ticket via our Support Portal.

    Regards,
    RSAWEB Support Team

Major outage

FibreGeeks - Operational

FrogAir - Major outage

Frogfoot - Operational

MetroFibre - Major outage

Octotel - Operational

Openserve - Operational

Openserve Web Connect - Major outage

Thinkspeed - Operational

VumaReach - Operational

Vumatel - Operational

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