Net Notices

Update
August 08, 2026 at 5:16 PMUTC
Update
August 08, 2026 at 5:16 PMUTC
Dear RSAWEB Customer

There are currently no further updates from Openserve regarding customers affected in Birchleigh and surrounding areas.
We will provide further updates as soon as new information becomes available.

Thank you for your continued patience and understanding.
Investigating
August 08, 2026 at 6:03 AMUTC
Investigating
August 08, 2026 at 6:03 AMUTC
Dear RSAWEB Customer

We observing a issue affecting Openserve customers in the Birchleigh and surrounding areas.
Openserve engineers are investigating

Further updates to follow

Scheduled Maintenance : VOIP Systems, Fixed LTE | 14 August 2026

3 hoursScheduled for August 14, 2026 at 8:00 PM – 11:00 PMUTC

Planned
July 01, 2026 at 7:34 AMUTC
Planned
July 01, 2026 at 7:34 AMUTC
Dear RSAWEB Customer,
RSAWEB engineers will be conducting scheduled software maintenance on our VOIP Systems and Fixed LTE platform to increase capacity and improve the resilience of the platform.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 14/08/2026 22:00 SAST
Planned End date/Time: 15/08/2026 01:00 SAST
Maintenance Window: 3 hour(s)
Expected Impact: Low
Affected services: All VOIP Services, Fixed LTE
Impact:
Customers can expect up to 30 minutes of downtime for SIP trunks and Fixed LTE sessions during the maintenance window. Engineers are on standby should any issues arise from this maintenance window
Our support teams are available on 087 470 0000 or by logging a ticket at rsaweb.co.za
Regards,
RSAWEB Support

Scheduled Maintenance : VOIP Systems, Fixed LTE | 15 August 2026

6 hoursScheduled for August 15, 2026 at 8:00 PM – August 16, 2026 at 2:00 AMUTC

Planned
July 01, 2026 at 7:37 AMUTC
Planned
July 01, 2026 at 7:37 AMUTC
Dear RSAWEB Customer,
RSAWEB engineers will be conducting scheduled software maintenance on our VOIP Systems and Fixed LTE platform to increase capacity and improve the resilience of the platform.
Please see change information below:
Maintenance Notice Summary:
Planned Start Date/Time: 15/08/2026 22:00 SAST
Planned End date/Time: 16/08/2026 04:00 SAST
Maintenance Window: 6 hour(s)
Expected Impact: High
Affected services: All VOIP Services, Fixed LTE
Impact:
Customers can expect up to 2 hours of downtime for SIP trunks and Fixed LTE sessions during the maintenance window. Engineers are on standby should any issues arise from this maintenance window
Our support teams are available on 087 470 0000 or by logging a ticket at rsaweb.co.za
Regards,
RSAWEB Support

Partial outage

Operational

Operational

Operational

Operational

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