RSAWEB Consumer Notices - Octotel FTTH | Grabouw | Service Disruption – Incident details

Experiencing partial outage

Octotel FTTH | Grabouw | Service Disruption

Resolved
Partial outage
Started 2 days agoLasted about 12 hours

Affected

Fibre To The Home

Partial outage from 6:14 PM to 6:39 AM

Octotel

Partial outage from 6:14 PM to 6:39 AM

Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer

    Services in Grabouw have been restored and are testing stable.

    No further issues are expected at this time.

    Regards,

    RSAWEB Support Team

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting Octotel services in Grabouw

    Octotel Engineers are currently investigating.

    Kindly await further updates

    Regards

    RSAWEB Support Team