RSAWEB Consumer Notices - Service Disruption : Certain MTN mobile services | 06 March 2026 – Incident details

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Service Disruption : Certain MTN mobile services | 06 March 2026

Resolved
Major outage
Started about 1 month agoLasted about 2 hours
Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer,

    MTN has confirmed that the issue has been resolved and are expecting no further interruptions.

    Regards,

    RSAWEB Support team

  • Investigating
    Investigating

    Dear RSAWEB Customer,

     

    Our Support team has identified a connectivity issue affecting MTN Shared and Private APNs. Users may currently be unable to establish new mobile network connections.

     

    Important: Please do not reboot currently connected devices. Existing sessions are stable, but new connection attempts will fail until the issue is resolved.

     

    Our engineers are working closely with MTN to restore full service. We will provide further updates as soon as they become available.

     

    Regards,

    RSAWEB Support Team