RSAWEB Consumer Notices - Octotel FTTH | Ruyterwacht| Service Disruption – Incident details

All systems operational

Octotel FTTH | Ruyterwacht| Service Disruption

Resolved
Partial outage
Started about 1 month agoLasted about 14 hours

Affected

Fibre To The Home

Partial outage from 5:26 AM to 7:54 PM

Octotel

Partial outage from 5:26 AM to 7:54 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and affeccted Octotel services have been restored.

  • Identified
    Identified

    NetNotice Updated:

    Dear RSAWEB Customer,

    We are currently observing an issue affecting Octotel services in the Ruyterwacht area.

    Octotel engineers are on-site and continuing with fibre resplicing to restore connectivity to affected customers. Some customer connections have already been restored, and restoration efforts remain in progress.

    Kindly await further updates.

    RSAWEB Support Team