RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption : Eden District - Plett, Knysna, Sedgefield, Kleinbrak, George, Grabouw | 03 June 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption : Eden District - Plett, Knysna, Sedgefield, Kleinbrak, George, Grabouw | 03 June 2026

Resolved
Major outage
Started 22 days agoLasted about 7 hours

Affected

Fibre To The Home

Major outage from 7:45 AM to 8:19 AM, Operational from 8:19 AM to 2:32 PM

Octotel

Major outage from 7:45 AM to 8:19 AM, Operational from 8:19 AM to 2:32 PM

Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer

    We are observing services has restored for Plett, Knysna, Sedgefield, Kleinbrak, George and Grabouw aggregation nodes and are testing stable.

    We anticipate no further service disruptions.

    Regards,

  • Monitoring
    Monitoring

    Dear RSAWEB customer

    We are observing services for Eden District has restored.

    Octotel Engineers are monitoring for stability.

  • Investigating
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting services at the Plett, Knysna, Sedgefield, Kleinbrak, George, Grabouw aggregation nodes.

    Octotel Engineers are currently investigating.

    Kindly await further updates.