RSAWEB Consumer Notices - RSAWEB Network Notice | Service Degraded/Service At Risk : Eden District - Plett, Knysna, Sedgefield, George,Kleinbrak | 11 July 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Degraded/Service At Risk : Eden District - Plett, Knysna, Sedgefield, George,Kleinbrak | 11 July 2026

Resolved
Major outage
Started 15 days agoLasted about 6 hours

Affected

Fibre To The Home

Major outage from 9:54 AM to 3:45 PM

Octotel

Major outage from 9:54 AM to 3:45 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    Octotel engineers have observed all services in the Eden District and surrounding areas to be fully restored

    Kindly do reboot your fibrebox and route

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We currently Observing an issue affecting Octotel services in the Eden District areas that may be affected include Plettenberg bay , Knysna , Sedgefield and George

    Octotel engineers are actively investigating the issue

    Kindly do await further updates