RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption Octotel Strand | 03 August 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption Octotel Strand | 03 August 2026

Resolved
Partial outage 30 %
Started 20 days agoLasted about 15 hours

Affected

Fibre To The Home

Partial outage from 12:27 PM to 12:35 PM, Operational from 12:35 PM to 1:07 PM, Partial outage from 1:07 PM to 3:51 PM, Operational from 3:51 PM to 5:15 PM, Partial outage from 5:15 PM to 7:09 PM, Operational from 7:09 PM to 3:48 AM

Octotel

Partial outage from 12:27 PM to 12:35 PM, Operational from 12:35 PM to 1:07 PM, Partial outage from 1:07 PM to 3:51 PM, Operational from 3:51 PM to 5:15 PM, Partial outage from 5:15 PM to 7:09 PM, Operational from 7:09 PM to 3:48 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    We are observing all services are stable in the Strand and surrounding areas

    Thank you for your patience

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer

    We are observing connectivity being restored to affected Octotel customers in the Strand area

    Octotel engineers are monitoring for stability

    further updates to follow

  • Identified
    UTC
    Identified

    Dear RSAWEB Customer

    Ocotel engineers continue to work on restoring service for affected customers in the Strand area

    Kindly await further updates

  • Monitoring
    UTC
    Monitoring

    Dear RSAWEB Customer

    We are observing services restored, for Strand at the moment.

    Octotel Engineers are monitoring for stability.

    Regards,

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting connectivity services in Strand.

    Octotel Engineers are investigating

    Kindly await further updates