RSAWEB Consumer Notices - Emergency Pro-Active Maintenance : VOIP Systems, Fixed LTE | 21 August 2026 – Maintenance details

All systems operational

Emergency Pro-Active Maintenance : VOIP Systems, Fixed LTE | 21 August 2026

Completed
Scheduled for August 21, 2026 at 2:00 AM – 3:00 AMUTC

Affects

VoIP/Voice services

Under maintenance from 2:00 AM to 3:00 AM

Customer VoIP services

Under maintenance from 2:00 AM to 3:00 AM

Core RSAWEB Systems

Under maintenance from 2:00 AM to 3:00 AM

RSAWEB Contact Centre Telephony System

Under maintenance from 2:00 AM to 3:00 AM

Updates
  • Completed
    August 21, 2026 at 3:00 AMUTC
    Completed
    August 21, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 21, 2026 at 2:00 AMUTC
    In progress
    August 21, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 19, 2026 at 10:05 AMUTC
    Planned
    August 19, 2026 at 10:05 AMUTC

    Dear RSAWEB Customer,

    RSAWEB engineers will be conducting emergency pro-active software maintenance on our VOIP Systems and Fixed LTE platform to increase capacity and improve the resilience of the platform.

    Please see change information below:

    Maintenance Notice Summary:
    Planned Start Date/Time: 21/08/2026 04:00 SAST
    Planned End date/Time: 21/08/2026 05:00 SAST
    Maintenance Window: 1 hour(s)
    Expected Impact: Low
    Affected services: All VOIP Services, Fixed LTE

    Impact:
    Customers can expect up to 30 minutes of downtime for SIP trunks and Fixed LTE sessions during the maintenance window. Engineers are on standby should any issues arise from this maintenance window

    Regards,
    RSAWEB Support