RSAWEB Consumer Notices - RSAWEB Network Notice -- Service Disruption | Octotel Bloueberg | 24 August 2026 – Incident details

All systems operational

RSAWEB Network Notice -- Service Disruption | Octotel Bloueberg | 24 August 2026

Resolved
Partial outage
Started about 2 months agoLasted 4 hours 2 minutes

Affected

Fibre To The Home

Partial outage from 6:10 AM to 10:13 AM

Octotel

Partial outage from 6:10 AM to 10:13 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    Octotel engineers have completed all fibre repairs and restored connectivity to the affected customers in the Blouberg area

    Kindly reboot your fibre box and route to restore your connectivity

    We thank you for your patience during this inconvenient time

  • Identified
    UTC
    Identified

    Dear RSAWEB Customer

    Octotel engineers have started with fibre repairs to restore connectivity to those affected customer in the Bloeberg area.

    No ETR at this current time.

    Further updates to follow.

  • Update
    UTC
    Update

    Dear RSAWEB Customer

    Octotel engineers are on-site, assessing the damage to the fibre infrastructure to those affected in the Blouberg area.

    No ETR available at the moment.

    Further updates to follow

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting certain Octotel customers in the Blouberg area.

    Affected road:

    Morningford Road

    Octotel engineers are investigating.

    Further updates to follow