RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Octotel Plettenberg bay | 24 August 2026 – Incident details

RSAWEB website - https://www.rsaweb.co.za experiencing degraded performance

RSAWEB Network Notice | Service Disruption: Octotel Plettenberg bay | 24 August 2026

Resolved
Partial outage
Started 28 days agoLasted about 2 hours

Affected

Fibre To The Home

Partial outage from 10:51 AM to 12:56 PM

Octotel

Partial outage from 10:51 AM to 12:56 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    Octotel engineers have completed all fibre repairs and restored connectivity to the affected customers in the Plettenberg area.

    Kindly reboot your fibre box and route to restore your connectivity.

    We thank you for your patience during this inconvenient time.

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing an issues affecting certain customers in the Plettenberg Bay area

    Affected complex

    Santini Village, Bowtie Drive

    Octotel engineers are investigating

    Further updates to follow.