RSAWEB Network Notice | Service Disruption: Octotel Plettenberg bay | 24 August 2026 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption: Octotel Plettenberg bay | 24 August 2026

Resolved

Partial outage

Started about 2 months agoAugust 24, 2026Lasted 2 hours 5 minutesAugust 24, 202610:51 AM12:56 PMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
August 24, 2026 at 12:56 PMUTC
Resolved
August 24, 2026 at 12:56 PMUTC
Dear RSAWEB Customer

Octotel engineers have completed all fibre repairs and restored connectivity to the affected customers in the Plettenberg area.

Kindly reboot your fibre box and route to restore your connectivity.

We thank you for your patience during this inconvenient time.
Investigating
August 24, 2026 at 10:51 AMUTC
Investigating
August 24, 2026 at 10:51 AMUTC
Dear RSAWEB Customer

We are observing an issues affecting certain customers in the Plettenberg Bay area

Affected complex

Santini Village, Bowtie Drive

Octotel engineers are investigating

Further updates to follow.