RSAWEB Consumer Notices - RSAWEB Network Notice -- Service Disruption | Octotel Wellington | 10 June 2025 – Incident details

All systems operational

RSAWEB Network Notice -- Service Disruption | Octotel Wellington | 10 June 2025

Resolved
Partial outage 30 %
Started about 2 months agoLasted about 3 hours

Affected

Fibre To The Home

Partial outage from 8:35 AM to 11:48 AM

Octotel

Partial outage from 8:35 AM to 11:48 AM

Updates
  • Resolved
    Resolved

    RSAWEB Net Notice Update

    Octotel Engineers have completed all repairs and seen services restore

    Kindly reboot your ONT and route and re test the connection

    We thank you for your patience during this time

  • Update
    Update

    RSAWEB Net Notice Update:

    Octotel engineers have begun fibre resplicing to restore connectivity for the affected customers.

    ETR for complete restoration: ± 4 Hours

    Further updates to follow

  • Identified
    Identified

    RSAWEB Net Notice Update.

    Octotel engineers have identified a fibre break on the network affecting certain customers in the Wellington ,Paarl area

    Affected roads are listed below:


    Amstelhof Avenue


    Jan Groentjies Street


    Kanarie Amstelhof


    Sysie Street


    Jan Fiskaal Stree


    Piet-My-Vrou Street

    Mackier st


    Desmore Street


    Swaweltjie Street


    HARPER STREET


    SOLOMON STREET


    Bothma Street


    Klein Drakenstein Road


    Lantana Street


    Erica St


    May Street


    Cornelissen st


    Runelli st


    Jacobs Street


    Beukes Street



    Engineers are onsite assessing the damage on the fibre infrastructure

    Kindly do await further update as there is no ETR yet

  • Investigating
    Investigating

    Dear RSAWEB Customer,


    We are observing an issue affecting Octotel services in Wellington.


    Octotel Engineers are currently investigating.


    Kindly await further updates.