RSAWEB Network Notice | Service Disruption - Octotel Plettenberg Bay| 12 August 2025 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption - Octotel Plettenberg Bay| 12 August 2025

Resolved

Partial outage

Started about 1 year agoAugust 12, 2025Lasted about 3 hoursAugust 12, 20255:449:13 AMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
August 12, 2025 at 9:13 AMUTC
Resolved
August 12, 2025 at 9:13 AMUTC
RSAWEB Network Notice Update

Octotel has restored services in the Plettenberg area

We anticipate no further interruptions

We thank you for your patience during this time.
Monitoring
August 12, 2025 at 8:06 AMUTC
Monitoring
August 12, 2025 at 8:06 AMUTC
RSAWEB Network Notice Update

Octotel are observing services being restored in the Plettenberg area

Engineers continue to monitor for stability

Further updates to follow.
Investigating
August 12, 2025 at 5:44 AMUTC
Investigating
August 12, 2025 at 5:44 AMUTC
Dear RSAWEB Customer,
We are observing an issue affecting Octotel services in the Plettenberg Bay. Octotel Engineers are currently onsite investigating.
Kindly await further updates.