RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Octotel Plettenberg | 30 October 2025 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption: Octotel Plettenberg | 30 October 2025

Resolved
Partial outage
Started 20 days agoLasted about 2 hours

Affected

Fibre To The Home

Partial outage from 7:46 AM to 10:07 AM

Octotel

Partial outage from 7:46 AM to 10:07 AM

Updates
  • Resolved
    Resolved

    RSAWEB Network Notice Update:

    Octotel has reported that services in Plettenberg Bay and surrounding areas have restored


    Engineers are actively monitoring the network

    Please note that services may still be at risk

    Thank you for you patience during this time

  • Investigating
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting Octotel services in Plettenberg bay and surrounding areas.


    Octotel Engineers are currently investigating.


    Kindly await further updates.