RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption - MFN Amberfield | 07 August 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption - MFN Amberfield | 07 August 2026

Resolved
Partial outage
Started 8 days agoLasted 1 day

Affected

Fibre To The Home

Partial outage from 1:35 PM to 1:40 PM, Operational from 1:40 PM to 5:18 PM, Partial outage from 5:18 PM to 2:52 PM

MetroFibre

Partial outage from 1:35 PM to 1:40 PM, Operational from 1:40 PM to 5:18 PM, Partial outage from 5:18 PM to 2:52 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer

    Metrofibre engineers has completed all fibre repairs to the affected customers in the Amberfield and surrounding areas

    Kindly reboot your fibre box and route connection should be restored.

    Thank you for your patience

  • Update
    UTC
    Update

    Dear RSAWEB Customer

    Metrofibre engineers continue to work on the fibre break that is affecting customers in the Amberfield and surrounding areas

    Further updates to follow

  • Update
    UTC
    Update

    Dear RSAWEB Customer

    Due to the severity of the fibre damage in the Amberfield area, MetroFibre has extended the estimated time to restore services.


    ETR: 08 August 2026 at 07:00

    We apologize for the inconvenience and we appreciate your patience during this time.

  • Identified
    UTC
    Identified

    Dear RSAWEB Customer

    Metrofibre engineers continue to work on the fibre break that is affecting customers in the Amberfield and surround areas

    Further updates to follow

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer,

    We have identified an issue affecting Metrofibre customers in Amberfield and surrounding areas.

    MFN Engineers are working diligently to restore services as soon as possible.

    Kindly await further updates.