RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption - Octotel Plettenberg Bay| 12 August 2025 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption - Octotel Plettenberg Bay| 12 August 2025

Resolved
Partial outage
Started about 1 year agoLasted 3 hours 28 minutes

Affected

Fibre To The Home

Partial outage from 5:44 AM to 9:13 AM

Octotel

Partial outage from 5:44 AM to 9:13 AM

Updates
  • Resolved
    UTC
    Resolved

    RSAWEB Network Notice Update

    Octotel has restored services in the Plettenberg area

    We anticipate no further interruptions

    We thank you for your patience during this time.

  • Monitoring
    UTC
    Monitoring

    RSAWEB Network Notice Update

    Octotel are observing services being restored in the Plettenberg area

    Engineers continue to monitor for stability

    Further updates to follow.

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer,

    We are observing an issue affecting Octotel services in the Plettenberg Bay. Octotel Engineers are currently onsite investigating.

    Kindly await further updates.