RSAWEB Network Notice | Service Disruption: Octotel Plettenberg | 27 October 2025 - Incident details - Net Notices

RSAWEB Network Notice | Service Disruption: Octotel Plettenberg | 27 October 2025

Resolved

Major outage

Started 8 months agoLasted about 16 hours

Affected

Fibre To The Home

Octotel

Updates

Resolved
October 28, 2025 at 5:28 AM
Resolved
October 28, 2025 at 5:28 AM
RSAWEB Network Notice Update

Octotel are observing services being restored in the Plettenberg area.

Engineers continue to monitor for stability.
Octotel sincerely apologizes for any inconvenience caused and appreciate your patience during the repair process.
Kindest Regards
Identified
October 27, 2025 at 2:51 PM
Identified
October 27, 2025 at 2:51 PM
RSAWEB Network Notice Update :
Octotel technicians have identified a break and are on route to site currently. No ETA/ETR is available as yet.
Kindly await further updates.
Investigating
October 27, 2025 at 1:30 PM
Investigating
October 27, 2025 at 1:30 PM
Dear RSAWEB Customer,

We are observing an issue affecting Octotel services in Plettenberg bay.

Octotel Engineers are currently investigating.

Kindly await further updates.