RSAWEB Consumer Notices - RSAWEB Network Notice - Service Disruption | Openserve- Camps bay | 21 November 2025 – Incident details

Experiencing partial outage

RSAWEB Network Notice - Service Disruption | Openserve- Camps bay | 21 November 2025

Resolved
Partial outage
Started 3 months agoLasted 18 days

Affected

Fibre To The Home

Partial outage from 5:40 AM to 7:43 AM

Openserve

Partial outage from 5:40 AM to 7:43 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Dear RSAWEB Customer,


    We are still awaiting further feedback from Openserve regarding the issue affecting services in Camps Bay and surrounding areas.

    Openserve engineers remain engaged, and the matter is still under investigation.


    We will share additional updates as soon as Openserve provides more information.


    Thank you for your patience

  • Investigating
    Investigating

    Dear RSAWEB Customer, 

     

    We are observing an issue affecting Openserve services in the Camps bay and surrounding areas. 

     

    Openserve engineers are currently investigating

     

    Further updates to follow