RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption George, Kleinbrak, Knysna, Sedgefield | 9 April 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption George, Kleinbrak, Knysna, Sedgefield | 9 April 2026

Resolved
Partial outage
Started 7 days agoLasted about 13 hours

Affected

Fibre To The Home

Partial outage from 5:55 PM to 6:41 AM

Octotel

Partial outage from 5:55 PM to 6:41 AM

Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer,

    We are observing services for George, Sedgefield, Knysna and Kleinbrak have restored and are testing stable.

    Octotel anticipates no further service disruptions.

    Regards,

  • Monitoring
    Monitoring

    Dear RSAWEB Customer


    Services in George, Kleinbrak, Knysna and surrounding area have been restored


    Services remain at risk as Octotel engineers continue to investigate

    Kindly do await further updates

    Regards,

    RSAWEB Support Team

  • Investigating
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting services for Octotel customers in George, Kleinbrak, Knysna and surrounding areas

    Octotel engineers are currently investigating.

    Kindly await further updates.