RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Grabouw | 03 June 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption: Grabouw | 03 June 2026

Resolved
Major outage
Started 21 days agoLasted about 6 hours

Affected

Fibre To The Home

Major outage from 8:19 AM to 2:32 PM, Operational from 2:32 PM to 2:36 PM

Octotel

Major outage from 8:19 AM to 2:32 PM, Operational from 2:32 PM to 2:36 PM

Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer

    We are observing services has restored for Grabouw and are testing stable.

    We anticipate no further service disruptions.

    Regards,

  • Monitoring
    Monitoring

    Dear RSAWEB Customer

    We are observing services for Grabouw restored at the moment.

    Octotel Engineers are monitoring for stability.

  • Update
    Update

    Dear RSAWEB Customer

    Octotel engineers have been dispatched to investigate the fault.

    There is currently no ETR available.

    Kindly await further updates.

  • Investigating
    Investigating

    Dear RSAWEB Customer

    Octotel is observing an issue affecting services at the Grabouw aggregation node.

    Octotel Engineers are currently investigating.

    Kindly await further updates.