RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Wellington | 20 June 2026 – Incident details

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RSAWEB Network Notice | Service Disruption: Wellington | 20 June 2026

Resolved
Partial outage
Started 4 days agoLasted about 14 hours

Affected

Fibre To The Home

Partial outage from 5:42 PM to 7:36 AM

Octotel

Partial outage from 5:42 PM to 7:36 AM

Updates
  • Resolved
    Resolved

    Dear RSAWEB Customer

    Octotel engineers have completed the fibre repairs works. Please reboot your ONT and routers and retest the connection.

    Octotel sincerely apologizes for any inconvenience caused and appreciates your patience during the repair process.

    Regards.

  • Monitoring
    Monitoring

    Dear RSAWEB Customer

    Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

    Further updates to follow as Octotel Engineers makes progress.

    Kindly await further updates.

    Regards,

  • Update
    Update

    Dear RSAWEB Customer

    Octotel is observing an issue affecting certain customers on the Wellington Node.

    Affected Area: Paarl

    Affected roads are listed below:

    Amandel Street

    Amstelhof Avenue

    Champagne Street

    Cinsaut Avenue

    Claret Street

    Conrad Street

    Dietrich Street

    Emerald Street

    Fisant Street

    Flamink Street

    Gamay Avenue

    Houtkapper Street

    Jan Fiskaal Street

    Jephthah Close

    Knolvlei Street

    Kraanvoël Street

    Lloyd Street

    Magnolia Street

    Matthews Street

    Meyer Street

    Nicholl Street

    Patrys Street

    Pearl Street

    Pelikaan Street

    Petersen Street

    Piet-My-Vrou Street

    Pinot Avenue

    Riverside Street

    Sampson Street

    Shiraz Street

    Solomon Street

    Spes Bona Street

    Steenkamp Street

    Suikerbekkie Street

    Tarentaal Street

    Theys Avenue

    Tinktinkie Street

    Topaz Street

    Octotel Technicians are currently investigating.

    Kindly await further updates.

    Regards,

  • Investigating
    Investigating

    Dear RSAWEB Customer

    Octotel is observing an issue affecting certain customers on the Wellington node.

    Affected area: Paarl

    Octotel Engineers are investigating.

    Kindly await further updates.

    Regards.