RSAWEB Network Notice | Degraded Performance : KZN | 14 July 2026 - Incident details - Net Notices

RSAWEB Network Notice | Degraded Performance : KZN | 14 July 2026

Resolved

Degraded performance

Started 12 days agoJuly 14, 2026Lasted about 4 hoursJuly 14, 20269:50 AM1:39 PMUTC

Affected

Fibre To The Home

FibreGeeks

FrogAir

Frogfoot

MetroFibre

Openserve

Updates

Resolved
July 14, 2026 at 1:39 PMUTC
Resolved
July 14, 2026 at 1:39 PMUTC
We are observing that services for the KZN region have been restored and are testing as stable.
We anticipate no further service disruptions.
Identified
July 14, 2026 at 10:49 AMUTC
Identified
July 14, 2026 at 10:49 AMUTC
We continue to work with our partner provider to resolve the service degradation affecting the KZN region.

Kindly await further updates.
Investigating
July 14, 2026 at 9:50 AMUTC
Investigating
July 14, 2026 at 9:50 AMUTC
Dear RSAWEB Customer,
We are observing an issue affecting certain services in KZN. Customers may be experiencing slow connectivity and high latency during this period.
RSAWEB Engineers are currently investigating.
Kindly await further updates.