RSAWEB Consumer Notices - RSAWEB Network Notice | Service Disruption: Octotel George | 15 July 2026 – Incident details

All systems operational

RSAWEB Network Notice | Service Disruption: Octotel George | 15 July 2026

Resolved
Partial outage
Started 11 days agoLasted about 4 hours

Affected

Fibre To The Home

Partial outage from 2:46 PM to 7:03 PM

Octotel

Partial outage from 2:46 PM to 7:03 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear RSAWEB Customer,

    Octotel engineers have completed the fibre repair works. Please reboot your ONT and routers and retest the connection.

    Octotel sincerely apologizes for any inconvenience caused and appreciate your patience during the repair process.

    Regards.

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing an issue affecting certain Octotel customers in the George area

    Affected roads are listed below

    Beach Road

    Benjamin Street

    Cain Road

    Cane Road

    Cane Street

    Genesis Road

    Genesis Street

    Isaac Crescent

    Isaac Street

    Ishmael Street

    Ismael Street

    Jacob Street

    Joseph Crescent

    Judah Close

    Rachel Crescent

    Rachel Street

    Rebecca Crescent

    Rebecca Street

    Reuben Crescent

    Reuben Street

    Rosedale Crescent

    Rosedale Main

    Sarah Crescent

    Truter Street

    Octotel technicians are currently investigating

    Further updates to follow