RSAWEB Consumer Notices - RSAWEB Network Notice - Service Disruption | Octotel - Rondebosch | 31 July 2026 – Incident details

All systems operational

RSAWEB Network Notice - Service Disruption | Octotel - Rondebosch | 31 July 2026

Resolved
Partial outage
Started 3 months agoLasted 2 hours 7 minutes

Affected

Fibre To The Home

Partial outage from 6:01 AM to 8:08 AM

Octotel

Partial outage from 6:01 AM to 8:08 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear Rsaweb Customer

    Octotel engineers have successfully completed fibre repairs for customer affected in the Rondebosch,Wynberg area

    Kindly reboot your fibre box and route to restore connectivity.

    We once again thank you for your patience during the repair process

  • Identified
    UTC
    Identified

    Dear RSAWEB Customer

    Octotel engineers have started with fibre repairs to restore connectivity to the affected customers in Rondebosch, Wynberg area

    ETR for complete restoration:+- 2 hours

    We thank you for your patience during this time


    Further updates to follow

  • Investigating
    UTC
    Investigating

    Dear RSAWEB Customer

    We are observing a issue affecting certain Octotel customers in the Rondebosch, Wynberg area

    Affected road/s are listed below:

    • Broad Road


    Further updates to follow.