RSAWEB Notice| Octotel Service Disruption |Wellington Node | 01 October 2026 - Incident details - Net Notices

RSAWEB Notice| Octotel Service Disruption |Wellington Node | 01 October 2026

Resolved

Partial outage

Started 21 days agoOctober 01, 2026Lasted 2 hours 26 minutesOctober 01, 20264:006:27 PMUTC

Affected

Fibre To The Home

Octotel

Updates

Resolved
October 01, 2026 at 6:27 PMUTC
Resolved
October 01, 2026 at 6:27 PMUTC
Dear RSAWEB Customer
Octotel engineers have completed the fibre repairs works. Please reboot your ONT and routers and retest the connection.
Octotel sincerely apologizes for any inconvenience caused and appreciates your patience during the repair process.
Update
October 01, 2026 at 4:54 PMUTC
Update
October 01, 2026 at 4:54 PMUTC
Dear RSAWEB Customer,
Octotel technicians are on site and are investigating.
Kindly await further updates
Regards,
Investigating
October 01, 2026 at 4:00 PMUTC
Investigating
October 01, 2026 at 4:00 PMUTC
Dear RSWEB Customer
We are observing an issue affecting services at the Wellington aggregation node.
Octotel Engineers are currently investigating.
Kindly await further updates.